Help: Getting Started

There is some basic setup that is required before you can start using the FrontDesk system to check in members. The steps required are described here.

Sign Up

You need to start by signing up to use the FrontDesk system. See the Users help page for more information.

Create an Organisation

You can manage as many separate organisations as you like in the FrontDesk system. Each one is completely separate, having different members, administrators, events, etc.

The first thing you need to do once signed up is to create an organisation.

Members

Obviously you need information about your members to be loaded before you can start checking them in. Get in contact with us if you have an existing list of members in an electronic format. Chances are we can load it for you. If you don't, then you've got some typing to do.

Also define the organisation fields that you want to use. These are the fields that contain the information that you need about each member. These can include their address, phone number, date or birth, or any other information you need.

Venues

You're going to be checking members into events. Events happen in a venue. So you need to create one or more venues. See the venues help page for more information.

Entry Types

You'll need to define at least one entry type - even if it is just Standard. The entry type is used to set the price charged for each person when they check in. It also helps you see how each person entered when you're checking things afterwards. See the entry types help page for hints on that subject.

Event Types

You'll need to define at least one event type as well - because each event has a type, and a set of entry types that are valid for that event type. This allows you to have different event types with different entry types. See the event types help page for more information.

You're ready to go!

You're all ready to go if you've worked your way through that list. Congratulations!