Help: Users

Creating a User Account

Anybody can create a user account to access the FrontDesk system!

Just click on Login in the header menu. You will be shown the login page. Below that is the Register link.

We need very little information about you - just your name, email address, and the password that you will use to log into the FrontDesk system.

Verifying Your Account

We need to know that your email address is valid, so we send you an email containing a unique link following us receiving your registration. Click on this link once you've received the email. Note that you will not be able to use the FrontDesk system until you have done this.

Resetting Your Password

Don't panic if you have forgotten your password. We can reset it for you. Just enter your email address, and we'll send you a link that allows you to reset your password. It's only valid once though!

Changing Your Account Name

You can change the name that we have recorded in the system. Just click on the Account menu and select the Update option.

Changing Your Email Address

You can change the email address that you use to sign in to the FrontDesk system. There are a number of reasons why you might want to do this. Maybe someone sent you an administrator invitation to an old email address. Maybe you're changing your email address - we don't care.

Just click on the Account menu and select the Update option. Enter the new email address that you'd like to use. We'll send you another verification email. Note that you will not be able to log in to use the system again until you've clicked on the link in the email.

Changing Your Password

Click on the Account menu, and select the Change Password option. You need to enter your old password (to prove that it's you), and the new password you require twice. P.S. Make sure it's a good password - the privacy of all of your members depends on it. By the way - we don't let you use a really weak password either.